Privacy Policy

1) Who We Are

Controller: Fhiona. Country of operation: Singapore.

Privacy contact: waitlist@fhiona.com

2) Data We Collect

• Waitlist data you submit: first name, email address, trading experience, and willingness-to-pay selection.
• Authentication/account data through Clerk when you access account-protected features.
• Analytics and product usage data through PostHog (for example page views, feature interaction events, and technical event metadata).
• Technical and security data such as device, browser, network, and request log information.

3) How We Use Data

• Operate and secure our website and service.
• Manage waitlist registration and send service updates and launch communications.
• Measure product performance and improve user experience.
• Prevent abuse, fraud, and unauthorized activity.
• Comply with legal obligations and enforce terms.

4) Legal Bases (Where Required)

Depending on your location, we process personal data under one or more legal bases: consent, performance of a contract, legitimate interests, and legal obligations.

5) Sharing and Processors

We use service providers that process data on our behalf:

• Supabase (data storage and database processing).
• Resend (transactional email delivery).
• PostHog (analytics and product telemetry).
• Clerk (authentication and account/session management).

We do not sell personal information and we do not share personal information for cross-context behavioral advertising.

6) International Transfers

Your data may be processed in countries other than your own. Where required, we rely on contractual and organizational safeguards with our processors to protect personal information during international transfers.

7) Data Retention

We retain personal data for up to 24 months after your last interaction with our services, unless a longer retention period is legally required or needed to resolve disputes, enforce agreements, or protect our systems.

8) Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, or obtain a copy of your personal data, and to object to or restrict certain processing.

To submit a request, email waitlist@fhiona.com. We target a response within 30 days.

9) California Privacy Disclosures

This section describes categories of personal information collected in the past 12 months, purposes of use, and disclosure to processors listed above. California residents may request access, deletion, or correction through the contact method in this policy.

Fhiona does not sell personal information and does not share personal information for cross-context behavioral advertising.

10) Cookies, DNT, and GPC

We use technologies such as cookies and local storage to operate our site and support analytics. Our website does not currently respond to browser Do Not Track (DNT) signals. Global Privacy Control (GPC) support is planned.

11) Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

12) Changes to This Policy

We may update this Privacy Policy from time to time. We will update the effective date above when changes are published.